All Claims must be submitted within 5 days after receipt of shipment. Complete the Claim Form included with your order, indicating if you prefer Replacement of the merchandise or Credit to your account. Fax the Claim Form to 800-217-0072 (201-881-0423). Our Claims Department will respond with instructions.
- No returned merchandise will be accepted for credit without authorization.
- Items must be in their original packaging.
- All returns are subject to a 20% restocking charge, plus freight.
For Online Claim Form and submission, click here.